Terms and Conditions

Your wedding day is important to us and we are pleased to be part of your special day.  We will prepare and deliver your chosen flowers with the utmost care, however, there are a few points that we need to highlight to ensure that we provide the best possible service.

Booking

  1. A booking deposit of £100 is taken to secure the booking. A cheque or bank transfer should be made to Angeline George, Halifax Bank, Acct No. 00399979, Sort Code 11 08 08.

  2. The balance is payable 30 days before your wedding date.  

Availability of Flowers

  1. There may be occasions when due to circumstances beyond our control that particular flowers are    unavailable eg. weather conditions.  In such circumstances we will make every effort to source your chosen flowers but where these are not available or of poor quality we reserve the right to substitute a similar flower to reflect the agreed design and colour.  We will endeavour to let you know of any        proposed changes as soon as possible.

Consultation

  1. We will arrange a mutually convenient time to discuss your final requirements.  Where these differ substantially from the initial booking there may be additional costs.

Cancellation

  1. The £100 booking deposit is not refundable

  2. Any cancellation must be in writing

  3. Bookings cancelled within 7 days of the wedding will be charged in full as flowers etc will have been purchased

  4. In the unlikely circumstances that we are unable to deliver your order because of ill health, accidents or other unforeseen circumstances we will do our best to source another florist or offer a full refund.  In such circumstances we will not be held responsible or liable for any consequential losses.

Delivery/Responsibility

  1. We will advise you at the time of booking of any delivery, set up and collection charges.

  2. We ask that someone signs a receipt for the flowers/hired items

  3. Any queries regarding the delivery should be made to 07474 108008 within one hour of delivery.

  4. Please ensure that there is adequate parking available close to each of the delivery locations.

  5. We cannot be held responsible for any injuries, loss or damage caused by items supplied by us, broken glass, materials, pins supplied for buttonholes/corsages, or for any staining of clothes made by flowers.  Liability is limited to the supply of goods and we will not be held responsible or liable for any               consequential losses.

  6. Where real candles are provided as part of a display eg table centres, it is the client’s responsibility to confirm with the venue provider that the location of the display and the use of real candles is considered safe and meets any health and safety requirements of the venue before the display is lit.

Prop Hire

  1.   All equipment hired will remain the property of Angel Wedding and Event Flowers

  2.   All hired items are subject to a pre-agreed damage deposit charge as agreed at the time of booking and            

      will be repaid upon return of items subject to no loss or damage of items      

  1. The client is fully responsible for all damaged or missing items and the cost for such damage/loss will                                  

      be charged at full market value.  

4.  Equipment hire is based on 48 hours duration

5.  The hirer is solely responsible for the items hired and responsible for the safe and proper use of them 

   

Photographs

  1. Angel Wedding and Event Flowers reserves the right to take photographs of flowers and the setting prior       

    to the wedding which may be used for promotional purposes

© 2020 by  ANGEL WEDDING AND EVENTS FLOWERS

Tel: 07474 108008             Email: contact@angelweddingflowers.com

We are based in Camberley and work with venues across Surrey, Hampshire and Berkshire including Sandhurst, Farnborough, Aldershot, Bagshot, Hartley Wintney, Wokingham, Ash, Bracknell, Windsor, Walton, Weybridge, Sunningdale, Staines, Egham, Ascot, Fleet, Windlesham, Basingstoke, Maidenhead, Hounslow, Ashford, Stanwell, Brentford, Richmond, Farnham, Woking and Guildford